Emergency Services
For urgent-care clinics, see the Health Care section.
Related Topics
Emergency 911
For emergencies in Ann Arbor and all of Washtenaw County, dial 911. This emergency number connects callers with the nearest police communications center or Washtenaw Metro Dispatch. These centers are linked directly to Huron Valley Ambulance and to local fire departments. After dialing 911, give the dispatcher the location and nature of the emergency, and your name and phone number. Do not hang up until after the dispatcher does.
Abuse and Neglect Hotline and State Emergency Relief Program
(855) 444–3911 (24 hours)
Connects to Children’s Protective Services and Adult Protective Services, which investigate allegations of abuse, neglect, or exploitation, and provide protection to vulnerable children and adults. michigan.gov/mdhhs/adult-child-serv/abuse-neglect
AI-Anon/Alateen
(734) 995–4949
12-step support group for families and friends of alcoholics. For in-person and Zoom meeting schedules, see hvai.org.
Alcholics Anonymous
2727 Fernwood (church annex; AA is not affiliated with any religious/political group) • Meeting locator helpline: (734) 482–5700 (9 a.m.–11 p.m. daily) • Office: (734) 482–0707
12-step support groups for anyone who desires to stop drinking. Call or visit website for in-person and Zoom meeting schedule. office@hvai.org, hvai.org
American Red Cross 24-Hour Emergency Services
(305) 644–1200
Disaster assistance, including food, clothing, temporary shelter, personal care items, mental health assistance, financial aid, and health services. Reunifies loved ones separated by emergency, war, or natural disasters overseas. The Hero Care Network provides emergency communications to active duty service members during emergencies at home. redcross.org/local/michigan/get-help.html V
Ann Arbor Fire Department
Nonemergency dispatch: (734) 994–2911 • General information: (734) 794–6961
Stations at 111 N. Fifth Ave., 2130 Jackson Ave., 2415 Huron Pkwy., 1946 Beal, and 1881 Briarwood. fire@a2gov.org, a2gov.org/fire
Ann Arbor Office of Emergency Management
111 N. Fifth Ave • (734) 794–6961
Coordinates all city emergency planning for weather-related and other disasters; maintains an emergency operations center; sends emergency alerts; conducts emergency preparedness training; and operates a citywide storm/tornado warning siren system. oem@a2gov.org, a2gov.org/departments/fire/emergency-management
Ann Arbor Police Department
301 E. Huron
Nonemergency dispatch: (734) 994–2911 (24 hours). General information: (734) 794–6920. Confidential tip line: (734) 794–6939. police@a2gov.org, a2gov.org/police V
AT&T
(800) 288–2020 (24 hours)
Wireless network, cell phone, digital television, internet, and landline services. Call to report downed phone lines, unburied cables, or exposed wires. To check service outages in your zip code, visit att.com/outages
Childhelp National Child Abuse Hotline
24-hour line: (800) 422–4453
Phone, text, or live chat on website. Confidential crisis intervention for children, caregivers, and those legally required to report child abuse. Referrals to emergency, social, and support services. Interpreters in 170 languages. childhelp.org
City of Ann Arbor Utilities
301 E. Huron (Larcom City Hall), 1st fl. • (734) 794–6320 • For emergencies after business hours: (734) 994–2840 (water treatment plant)
Handles emergency repairs, water main breaks, sanitary sewer backups, stormwater flooding, and other issues. Call, report on the website, or use the A2 Fix It mobile app. a2gov.org/a2fixit
