Public Services

Communications System—Signs & Signals

(734) 794-6350 4251 Stone School, W.R. Wheeler Service Center Maintains all City of Ann Arbor traffic signals, traffic signs, city-owned street lights, street name signs, city-owned radios, civil defense sirens, and citywide...

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Customer Service Center

(734) 794-6320 301 E. Huron, City Hall, 1st floor Walk-ins: Mon.-Fri. 8 a.m – 5 p.m., except for city holidays. Assistance by phone or email: Mon.-Fri. 7:30 a.m.-5:30 p.m., except for city holidays. The center handles...

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Engineering

(734) 794-6410 301 E. Huron, City Hall, 4th floor This department designs and constructs utility, roadway, and sidewalk projects (including road resurfacing, sidewalk repair, and bridge maintenance); coordinates and inspects...

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Natural Area Preservation

(734) 794-6627 3875 E. Huron River This division of parks and recreation works with individuals, organizations, and community groups to protect Ann Arbor’s natural areas through ecological monitoring, restoration, and...

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Public Works

(734) 794-6350 4251 Stone School, W.R. Wheeler Service Center Responsible for routine maintenance of most of Ann Arbor’s infrastructure, including the drinking water distribution system, sanitary and storm water collection...

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Systems Planning

(734) 794-6430 301 E. Huron, City Hall, 4th floor This interdepartmental unit coordinates asset management and creates and maintains plans for sustaining Ann Arbor’s infrastructure. Emphasis on protecting public health and...

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Wastewater Treatment

(734) 794-6450 49 S. Dixboro This unit is responsible for the effective collection, treatment, and environmentally acceptable discharge of wastewater, including the operation and maintenance of the wastewater treatment plant, 8...

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Water Treatment

(734) 794-6426 919 Sunset This unit is responsible for processing and supplying safe drinking water, including operation of the treatment plant, remote pumping stations, storage areas, four dams, source water facilities, two...

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