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City Guide

Special Services


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A-Ride ADA/Disability Services

328 S. Fifth Ave., Blake Transit Center [map]
(734) 973-1611

AAATA provides a shared ride service for persons who have disabilities (A-Ride) and service for persons age 65 and above (GoldRide). Accessible lift equipped buses are available for persons who use wheelchairs or scooters. General operating hours are: Mon.-Fri. 6:15 a.m.-11 p.m., Sat. 7:15 a.m.-10 p.m., Sun. 7:15 a.m.-7 p.m. Applications for A-Ride and Goldride available at theride.org/services


Ann Arbor Area Transportation Authority, AAATA (TheRide)


All of TheRide's buses are equipped with ramps/racks and can accommodate two wheelchair users and two bicycles.

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Care Transport


(734) 434-6786

24-hour/7-days non-emergency, special needs assisted transportation, room-to-room service, including wheelchair transport with power lift-equipped vans. Provides transport for doctor appointments, discharge from hospitals, ongoing medical treatments, entertainment and social trips, visits from health care facilities to families for holidays and special occasions, extra long distance trips. Also transports children and their parents to hospitals and doctor appointments. Serves veterans in both VA Hospitals in Ann Arbor and Detroit, and students in Ann Arbor public schools. Vans, cars, or minivans available. $65-$75 round trip for travel within 5 miles of pickup. Additional charge evening and weekends; call for additional rate information. Will transport anywhere in Michigan or Ohio. info@caretransport.us, caretransport.us


Emergency Ride Home (U-M)


(734) 763-1131 (U-M Police Department)

Provides rides, in non-life-threatening emergency situations only, for university students, faculty, and staff to a parked vehicle, private residence, home, school, or day care provider. No charge; available anytime. Six rides allowed a year.


Health Plus Transportation


(734) 547-7813

24 hour nonemergency transportation, including wheelchair transport with lift-equipped vans. $70 round trip plus $3/mile for wheelchair service; $52 round trip plus $3/mile for nonwheelchair service. info@healthplustransport.com, healthplustransport.com


Mcity Driverless Shuttle (U-M)

2905 Baxter Rd. [map]
(734) 764-2886

Currently suspended during construction along the route. Slated to resume fall 2019. U-M's vehicle testing site introduced the test phase of its driverless shuttle in 2017. The non-stop round-trip route covers the half-mile between the North Campus Research Center on Plymouth, and a south stop at Baxter and Hubbard. Shuttle runs Monday-Friday, 9 am-3 pm, weather permitting. mcity.umich.edu/shuttle


MedSync Transportation & Services

2035 Hogback, Ste. 103 [map]
(734) 646-8846

Provides personal and shared nonemergency medical transportation in southeast Michigan, offering same-day services and scheduled runs up to 200 miles, 500 miles with advance scheduling. Wheelchair-accessible vehicles. Accompaniment services such as grocery shopping, home assistance, or home-sitting for medical appointments. 24 hr availability. contact@medsts.com, medsynctransportation.com


SafeRide (U-M)


(734) 647-8000

Free shared-ride service for U-M students, faculty, and staff, from all Ann Arbor U-M campus locations to a location on campus or within a 1 mile radius of campus. Service may be used once per evening. MCard must be presented. Fall & winter terms only, daily 8 p.m.-2 a.m. Rides can be requested via phone call, or through the TapRide mobile application.


Transportation & Medical Accompaniment (Jewish Family Services)

2245 S. State [map]
(734) 769-0209

Escorted rides within the Ann Arbor-Ypsilanti area for those with limited mobility. Trips to medical appointments, grocery stores, pharmacies, work, or to attend events. Must complete intake process to use this service. Wheelchair lift. Advanced reservations required. Sliding scale fees but no one turned away due to inability to pay. info@jfsannarbor.org, jfsannarbor.org, (click on Our Services, then Aging & Caregiver Support)


U-M Paratransit

505 S. State, Haven Hall G-664 [map]
(734) 763-3000 (SSD), (734) 936-0472 (Paratransit office)

Scheduled free curb-to-curb transportation throughout campus for disabled students, faculty, and staff. Users must register in advance by phone. Pick-up times 7:40 a.m.-10:30 p.m., weekdays only. paratransit@umich.edu, ltp.umich.edu/transit/paratransit.php


Your Trusted Concierge


(734) 302-1234

>p>24-hour transportation to airport, special events, medical appointments (including accompaniment), shopping & more. Wheelchair-accessible van available. Mobile notary public service. David Herman, owner. david@yourtrustedconcierge.com, yourtrustedconcierge.com




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