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Unemployment Eases

 

continued

That's the way it worked out for Gillespie at Teleperformance. "I have no knowledge of technology. I started in tech support, but I had difficulty with that--I'm over fifty, [and] I'm usually the customer calling in for assistance." She asked if she could move to "return merchandise authorization," and that's where she is now, working an afternoon shift from 4 p.m. to 12:30 a.m.

Despite the hours, Gillespie says she's "really happy to be back in the workforce again. It's awesome. I have no interest in leaving."

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This article has been edited since it appeared in the April 2013 Ann Arbor Observer. The month when unemployment reached 4.3 percent has been corrected.    (end of article)

[Originally published in April, 2013.]

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