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Rick Boothman, chief risk officer at UMHS

The Honesty Policy

The Michigan Model still has critics--but it's been so successful it's about to go national.

From the May, 2014 issue

It begins with a mistake. A doctor botches an operation, misses something on an MRI, or fails to make a diagnosis. Medical lawsuits are nothing new. Doctors are human. They make mistakes, and injured patients expect to be compensated. But since 2001, the University of Michigan Health System has been taking a radically different approach to these inevitable

 
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