Naylor Chrysler Jeep. He and business partner Benn Gilmore (different spelling, no relation) didn't waste any time doing it. As soon as they took over the dealership in mid-July, they sank several hundred thousand dollars into remodeling. "My buddy made a joke when I was telling him about the granite countertops, the Starbucks machine," Gilmour says. "He said, 'Really? You mean to tell me people who buy Chryslers want to be treated well and have a nice place?' "Most domestic dealers don't get that. They figure if they own a halfway decent place and give [customers] at least a flat-screen TV to look at, they'll be fine. That's not true. They want that extra red-carpet treatment, so they know we appreciate their business." Gilmour knew how to provide that, because he used to manage luxury import dealerships. His vision dovetails nicely with his partner's. Benn Gi..."/>
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New owners at Naylor

 

continued

[This article has been updated since its publication in the November 2008 Ann Arbor Observer. Joseph Gilmour's first name has been corrected, and Benn Gilmore's discussion of medical missions has been clarified.]    (end of article)

[Originally published in November, 2008.]

 

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