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Wednesday August 20, 2014
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Good food, confusing setting



Songbird usually has a couple of soups available at lunch, and I saw several cups and bowls go out each time I visited. I tried a mushroom-brie soup, and it was as richly decadent as one might wish. The restaurant's salad bar presents the usual suspects in a self-serve cooler, with a few intriguing dressings--Asian ranch, for instance--to dress up the ordinary ingredients. But I'd stick to the sandwiches--or a soup and half-sandwich special--garnished with those addictive chips.

If I sound confused and uncertain, it's due in large part to the mixed messages I mentioned at the beginning. Am I eating at a coffee shop or a cafe or a diner? The criterion is different for each, and a sharper focus in food, service, concept, and design would tell me, as a customer, what to expect.

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