Bottomless Tip Box
According to a staffer, thieves used to grab the tip boxes off the counter and run. After more than a few shifts lost their gratuities, an employee said, "I've had it," and cut the bottom off the container. The next thief got only an empty box--and the problem stopped then and there. "I'm starting my third year here, and we've never had the tips stolen," says a barista. Strangely, though the staffer we spoke with says people from other places have visited to check out the practice, she doesn't know of any that have adopted it.
[Originally published in April, 2010.]